1. Check whether the Mobile Car Check app is up to date and if it isn’t, update it.
  2. Everything you do on your phone uses working memory (RAM). When taking a picture in the app, your phone needs about 50 to 100 MB of working memory. If your free working memory is less than what is needed, the app will crash. To solve this problem, you can close the open applications on your phone. The fewer active applications, the more free working memory you will have.